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Mansi S.
@mansi692sharma
Customer Support Specialist
India
Inglés
Sobre mí
I'm a customer support professional with 4.5 years of experience in email support, live chat, and customer service for e-commerce and BPO environments. I've handled high-volume support queues, resolved customer issues efficiently, and maintained strong satisfaction scores throughout my career. I'm detail-oriented, a fast typist, and comfortable working independently to meet SLAs and deadlines. I'm excited to bring this experience to freelance clients who need reliable, professional support for their business.
Habilidades
Mansi S.
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Atención al Cliente
I will provide professional email and live chat customer support
Experiencia laboral
Customer Support Executive
Teleperformance
Apr 2023 - Sep 2023 • 5 mos
Provided customer support through email and chat, handled customer queries and concerns, resolved issues, followed up on requests, and maintained professional communication. Worked with different processes and tools while maintaining service quality and customer satisfaction. Also gained experience supporting e-commerce-related customer queries.
