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mallidigital

Richard.M

@mallidigital

Technical Support and Virtual Assistant

Austria
Alemán, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Hello! My name is Richard, and I have several years of experience in technical customer support and customer communication. I help businesses provide professional customer service, email support, virtual assistance, and AI-assisted content. I am reliable, detail-oriented, and committed to delivering high-quality work on time. As a native German speaker with good English skills, I can support both German- and English-speaking clients. I look forward to helping your business grow with professional and dependable service.... Lee más

Habilidades

m
mallidigital
Richard.M
desconectado • 

Revisa mis servicios

Atención al Cliente
I will provide professional german technical customer support
DeUSD 15 / proyectoMás información

Experiencia laboral

Self_Employed

Self Employed

Tiempo completo • 14 yrs 6 mos

Customer Service Advisor / Field Service Technician

Jan 2022 - Feb 2026 • 4 yrs 1 mo

Provided technical customer support and on-site service for industrial equipment. Diagnosed and resolved technical issues, performed maintenance and repairs, and ensured excellent customer satisfaction. Worked independently, communicated effectively with customers, and completed detailed service documentation while maintaining high service standards.

Automotive Technician

May 2011 - Oct 2021 • 10 yrs 5 mos

Performed vehicle diagnostics, maintenance, and repair work on a wide range of vehicles. Assisted customers with technical questions, explained repairs clearly, and ensured high-quality service. Diagnosed mechanical and electrical faults, completed inspections, and maintained excellent customer satisfaction through professional communication and reliable workmanship.