Mahfuz

IT support Engineer

Microsoft

Oct 2023 - Oct 2025 • 2 yrs

TBN 24 Company — IT Support Assistant During my time at TBN 24, I gained valuable hands-on experience in IT support, data formatting, and Microsoft Office tools, especially Excel. I assisted in troubleshooting technical issues, organizing and formatting large datasets, and maintaining smooth digital operations for the team. Key achievements include: Providing timely IT support to ensure uninterrupted workflow. Improving data accuracy through efficient formatting and validation. Using Excel to automate reports and manage project data effectively. This role strengthened my technical problem-solving skills and taught me how to work collaboratively in a fast-paced environment.