l
lyonstechpro

Brent L

@lyonstechpro

Information Technology Specialist

Estados Unidos
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am an experienced IT Enterprise Support Technician with 10+ years delivering Level 1–3 support. I specialize in deploying and troubleshooting hardware, software, and Microsoft 365 services. As a U.S. Navy–trained professional, I bring a disciplined approach to supporting executive leadership and mission-critical environments.... Lee más

Habilidades

l
lyonstechpro
Brent L
desconectado • 
Tiempo medio de respuesta: 20 horas

Revisa mis servicios

Soporte técnico
I will provide fast, reliable windows tech support
DeUSD 25 / proyectoMás información

Porfolio

Experiencia laboral

Wyndham_Destinations

Wyndham Worldwide – Desktop Support Analyst

Wyndham Destinations • Tiempo completo

Sep 2008 - Dec 2014 • 6 yrs 3 mos

Provided technical support in a fast‑paced, enterprise environment supporting hundreds of end users across multiple departments. Delivered hands‑on troubleshooting for hardware, software, networking, and account‑related issues while maintaining strong customer service and communication. Supported Microsoft 365 applications, assisted with Outlook configuration, mailbox management, and productivity tools. Worked with MECM for software deployment and system updates, and used remote tools such as Bomgar to resolve issues efficiently. Collaborated with cross‑functional teams during system rollouts, equipment refreshes, and major support initiatives. Recognized for patience, reliability, and the ability to walk non‑technical users through complex processes in a clear, friendly way.