l
luker30

Lucas D

@luker30

IT Support Analyst

Brasil
Portugués, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am an IT Support Analyst with experience in corporate systems, Windows environments, and Oracle databases. I specialize in data analysis and Business Intelligence using Power BI, SQL, and Python to support decision-making. I also develop system integrations using REST APIs and Laravel, focusing on technical efficiency and organizational growth.... Lee más

Habilidades

l
luker30
Lucas D
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Soporte técnico
I will provide remote it support, troubleshooting, and system administration
DeUSD 15 / proyectoMás información
Sitios web personalizados
I will transform your excel spreadsheet into a custom web application
DeUSD 80 / proyectoMás información

Experiencia laboral

Aviva

Aviva

Tiempo completo • 1 yr 3 mos

Service Desk Assistant

Mar 2021 - May 2022 • 1 yr 2 mos

Provided technical support and service desk assistance within the hospitality and tourism sector. Focused on resolving user requests, maintaining hardware and software infrastructure, and ensuring the operational efficiency of IT services for the organization's staff and guests.

IT Intern

Dec 2020 - Jan 2021 • 1 mo

Participated in an internship program focused on Information Technology operations. Assisted the technical team with routine maintenance, user support, and learning the foundational processes of corporate IT infrastructure and service management.