IT Technician and U.S. Air National Guard Veteran, bringing a security-first approach, customer service-oriented, and hands-on technical expertise to computer repair and IT support. Experienced in troubleshooting software and hardware issues, managing and securing Active Directory and Microsoft 365 environments, configuring firewalls, and supporting enterprise and line-of-business applications to ensure reliable, compliant operations. Backed by CompTIA Security+ CE, CySA+, AI Essentials, and Microsoft 365 Fundamentals certifications.... Lee más