Lucelia Macena

@lucymacena

Customer Success Analyst

Brasil

Portugués

Parte de la información aparece en idioma inglés.

Sobre mí

I am a Customer Success professional with over 5 years of experience focusing on B2B SaaS platforms and technology companies. I specialize in onboarding, ongoing account expansion strategies, and retention. My expertise includes data analysis for business engagement, stakeholder management, and driving revenue through plan upgrades and continuous operational improvement.... Lee más

Habilidades