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Lucas F
@lucas_felca
Bilingual VA
Brasil
Portugués, Español, Inglés
Sobre mí
PUC-SP Business Admin grad with corporate marketing experience at a German multinational. Bilingual VA (EN/PT/ES) helping C-suite execs reclaim time & streamline ops. I master Advanced Excel/Sheets for data, translate/localize business docs with cultural precision, and create SOPs for efficiency. Tech-savvy with Slack, Trello, Asana & Google Workspace. Plus: AI voiceovers (Google AI Studio) & video editing (DaVinci). I research verified leads in US/LatAm, with proven e-commerce support. Native PT | Fluent EN | Adv ES. Available now. Detail-oriented. Message me!
Habilidades
Lucas F
desconectado •
Tiempo medio de respuesta: 15 horas
Revisa mis servicios
Asistencia general
I will be your bilingual VA for admin and excel
Experiencia laboral
Marketing & Communications Intern | Customer Services LAM
Siemens Healthineers • Tiempo parcial
Jul 2024 - Dec 2025 • 1 yr 5 mos
Idealized and led the Feedback Solidário project in partnership with GRAACC, managing timeline, budget, and stakeholder alignment to increase customer engagement. Supported Brazilian e-commerce operations by acting as a bridge between international IT and local teams. Managed weekly data submissions to global headquarters, ensuring SAP report accuracy. Developed quarterly KPI reports on customer satisfaction and managed critical End of Support (EoS) communications and process standardization.
