Luca Weber

Conversational AI Developer

IBM • Tiempo completo

Aug 2023 - Dec 2025 • 2 yrs 4 mos

I focused on developing enterprise level conversational AI solutions designed to improve customer engagement, automate business communication, and enhance operational efficiency. My work centered around creating intelligent chatbot systems, AI assistants, and automation workflows that allowed businesses to provide faster and more effective user experiences. I specialized in designing and developing AI powered conversational platforms that could understand user intent, retrieve relevant information, and provide accurate responses. My responsibilities included building chatbot architectures, integrating knowledge bases, connecting AI systems with external applications, and developing automated workflows for customer support, sales, and internal business processes. I worked with conversational AI technologies, large language models (LLMs), prompt engineering techniques, and API integrations to create flexible AI solutions tailored to specific business requirements. I developed systems capable of handling customer inquiries, assisting employees, automating lead qualification, and supporting business decision making through intelligent automation. My experience involved creating AI agents, custom AI assistants, document based knowledge systems, and voice enabled AI solutions. I focused on improving chatbot accuracy, optimizing AI responses, and ensuring seamless integration between AI systems and existing business platforms. I worked on solutions that combined artificial intelligence with automation tools to reduce manual tasks, increase productivity, and deliver scalable digital experiences. Core skills: Conversational AI, Chatbot Development, IBM Watson AI, Custom GPT Solutions, AI Agents, Large Language Models (LLMs), Prompt Engineering, Voice AI Integration, Workflow Automation, API Development, Knowledge Base Integration, Natural Language Processing (NLP), AI Automation, and Intelligent Virtual Assistants.

AI Solutions Engineer

Google • Tiempo completo

May 2019 - Nov 2022 • 3 yrs 6 mos

I worked on developing and implementing artificial intelligence solutions focused on automation, machine learning, and intelligent user experiences. My role involved designing AI powered applications that helped organizations improve efficiency, automate repetitive processes, and create more personalized interactions through advanced technology. I specialized in building conversational AI systems, intelligent assistants and data driven automation solutions using modern AI approaches. I worked on natural language processing (NLP) solutions that enabled systems to understand user requests, process information, and deliver meaningful responses. My responsibilities included developing AI workflows, integrating APIs, managing data processing pipelines, and creating scalable applications that could support real world business operations. My experience included working with generative AI concepts, machine learning models, cloud based AI services, and automation frameworks to create practical solutions for businesses. I focused on improving AI performance through better data handling, prompt optimization, system integration, and workflow design. I contributed to projects involving AI chatbots, knowledge assistants, automated support systems, and intelligent business applications. I collaborated with technical teams to design reliable AI solutions, optimize system performance, and ensure applications could be effectively deployed in production environments. Core skills: Artificial Intelligence, Machine Learning, Google Cloud AI, Natural Language Processing (NLP), Generative AI, Conversational AI, AI Chatbot Development, Python, API Integration, Cloud Computing, Data Processing Automation, AI Application Development, Workflow Automation, and Intelligent Systems Design.