
Loubna IM.
Multilingual Writer Translator Proofreader and Content Creator
Habilidades

Revisa mis servicios

Porfolio
Experiencia laboral
Customer Support/ SMM
Yandex • Tiempo completo
Jul 2023 - Oct 2026 • 3 yrs 3 mos
Worked as an International Customer Support Specialist and Social Media Manager, providing multilingual support in Arabic, French, and English across multiple markets. - Managed a high volume of customer inquiries while maintaining service quality and professionalism. - Resolved customer issues by providing clear, accurate, and empathetic responses. - Created and adapted social media content to meet brand communication standards and audience needs. - Communicated effectively with customers from diverse cultural and linguistic backgrounds. - Developed strong skills in written communication, proofreading, content adaptation, and problem-solving. - Adapted quickly to new tools, workflows, and changing operational requirements while working remotely in an international team.
Material Planner
Aptiv • Tiempo completo
Feb 2022 - Oct 2022 • 8 mos
Material Planner at Aptiv, responsible for coordinating material availability to support production operations, monitoring inventory levels, following up on material requirements and deliveries, and coordinating with suppliers and internal departments to help prevent shortages and production delays. Focused on maintaining optimal stock levels, ensuring timely material replenishment, and supporting efficient supply chain operations.