
Lila Novak
A2P 10DLC Approval and Trust Score Pro
Habilidades

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Porfolio
Experiencia laboral
Digital Systems Solutions
Friends Of Cleora Inc • Freelance
Dec 2025 - Mar 2026 • 3 mos
Worked with small businesses and service providers to build CRM automation systems that improve lead management and customer onboarding. Responsibilities included: • Designing automated client onboarding workflows • CRM pipeline configuration • Email and SMS automation setup • Business workflow optimization
Automation & SMS Compliance Specialist
Florence And Marthas House Inc • Freelance
Jul 2025 - Dec 2025 • 5 mos
Help businesses set up compliant messaging systems, CRM automation workflows, and event websites. Specialized in resolving A2P 10DLC campaign rejections, improving SMS deliverability, and automating client onboarding processes. Key responsibilities: • A2P 10DLC brand and campaign registration • SMS deliverability optimization and carrier filtering fixes • CRM workflow automation and pipeline setup • Event website design with RSVP and ticket booking systems Platforms used include Twilio, GoHighLevel, HoneyBook, Dubsado, WordPress, and Wix.