
Leticia Reis
Automation and Infrastructure Analyst
Habilidades

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Experiencia laboral
Infrastructure & Automation Analyst
Escola da Pele • Freelance
Jan 2026 - Present • 4 mos
Working on infrastructure and automation for large-scale digital launches, supporting high-volume lead acquisition and marketing operations. • Designing, implementing, and maintaining automation workflows to support product launches and large campaigns, handling high lead volumes (20,000+ leads captured in CPL initiatives). • Building and optimizing automation scenarios using N8N, APIs, and integration logic to ensure reliable data flow between landing pages, marketing platforms, CRMs, and internal systems. • Structuring workflows for lead ingestion, validation, segmentation, and distribution, ensuring data consistency and operational scalability. • Collaborating closely with marketing and operations teams to map launch processes, identify automation opportunities, and prevent operational bottlenecks during high-traffic periods. • Monitoring system performance during launches, analyzing metrics, and implementing improvements to increase reliability and efficiency. • Documenting automation logic, workflows, and infrastructure decisions to support team alignment and long-term maintainability.
Infrastructure & Automation Analyst
Agência 507 • Freelance
May 2025 - Present • 1 yr
• Working in a consulting and agency environment, supporting multiple clients across different industries. • Leading client-facing meetings to understand business needs, map workflows, and identify automation opportunities. • Designing and implementing automation solutions using Make.com, APIs, and integration logic to streamline client operations. • Building and optimizing workflows connecting SaaS tools and project management platforms. • Maintaining ongoing follow-ups with clients, including performance reviews, metric analysis, and identification of improvement opportunities. • Providing documentation, recommendations, and technical guidance to ensure clarity and long-term maintainability of solutions.
Infrastructure & Automation Analyst
Turney Academy • Tiempo completo
Jul 2024 - Jan 2026 • 1 yr 6 mos
Worked with infrastructure, automation, and system integrations to support core business operations across Sales, Marketing, and Customer Success. • Designed, implemented, and maintained automated workflows to reduce manual operational work and improve process reliability. • Built and managed integrations between platforms using APIs and automation tools such as Make and n8n. • Structured and maintained backend solutions and databases using Supabase to support internal systems and reporting. • Collected, organized, and analyzed operational data to generate insights and support decision-making. • Ensured system stability, monitored automation performance, and troubleshot technical issues impacting business continuity. • Collaborated with cross-functional teams to translate business needs into scalable technical solutions. • Used AI-assisted tools to support system analysis, debugging, process design, and technical documentation. This role marked my transition from customer-facing operations to a fully technical focus on infrastructure, automation, and data-driven systems.