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latonya_l

Latonya L

@latonya_l

Operations professional ready to collaborate on your next project!

Estados Unidos
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Tech-savvy operations and product support professional with a strong background in onboarding, troubleshooting, and process improvement. Skilled at supporting custom and third-party platforms, creating user-focused documentation, and collaborating across teams to enhance systems and workflows. Known for clear communication, attention to detail, and turning user challenges into solutions.... Lee más

Habilidades

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latonya_l
Latonya L
desconectado • 
Tiempo medio de respuesta: 12 horas

Revisa mis servicios

Escritura técnica
I will create your standard operating procedures
DeUSD 225 / proyectoMás información

Experiencia laboral

Adecco

Customer Integration & Sales Enablement Manager (Program Manager)

Adecco

Jul 2021 - Present • 4 yrs 10 mos

-Utilize Planner and OneNote to manage programs and projects -Research, organize and administer learning journeys -Report consultant training progress to clients and account teams -Maintain department procedure manuals - Program Coordinator - 80 pages, Customer Integration & Sales Enablement Manager - 100 pages -Onboarded five program coordinators -Update process flows to outline process changes and workflow management -Conduct consultant onboarding for five to 25 consultants monthly including; orientations, enrollment support, and troubleshooting issues -Review monthly learner surveys to gather feedback to improve the program and the learning experience -Learning platform administrator for six assessment and training platforms