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Cynthia
@ladyshiie
Executive Assistance and Business Operations
Kenia
Inglés
Sobre mí
Executive Operations professional with over 6 years of experience partnering with founders to streamline operations, coordinate strategic initiatives, and improve organizational effectiveness in their businesses.
I'm experienced in executive support, business operations, cross-functional coordination, project management, and customer success. Recognized for solving operational needs, solving problems independently, and creating systems that help leaders focus on high-impact work.
I am passionate about leveraging technology to improve workflows and increase operational efficiency.
Habilidades
Cynthia
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Asistencia general
I will be your executive assistant for business support
Porfolio
Experiencia laboral
E-Commerce Customer Support & Administrative Assistant
KinderFluff – Bruk Global Ltd • Tiempo parcial
Apr 2023 - Feb 2026 • 2 yrs 10 mos
KinderFluff Ltd. is a leading automotive accessories brand selling globally through Amazon. The company operates across the US and UK marketplaces, serving a wide audience of automotive consumers with high-quality, safety-tested products. - Supported cross-functional creative and product teams while reporting directly to senior leadership, overseeing digital content management, campaign execution, performance reporting, and administrative workflows. - Increased sales by 17% YoY by coordinating production of high-quality visuals and marketing materials for product launches. - Enhanced SEO visibility and customer experience by optimizing website content and product pages, contributing to higher conversion rates. - Managed Meta Business Suite content scheduling, improving customer engagement and supporting targeted campaign objectives. - Produced weekly ROI and performance reports using Google Analytics to support data-driven decision-making and improve campaign effectiveness. - Strengthened operational efficiency by managing customer communication, order coordination, task prioritization, and internal reporting, enabling leadership to focus on growth initiatives.
Interior Design Assistant & Administrative Support
Design and People Ltd – Nairobi, Kenya • Tiempo completo
Aug 2021 - Mar 2023 • 1 yr 7 mos
Design and People Ltd. is a creative interior architecture studio specializing in residential, commercial and hospitality design across Kenya; - Collaborated with senior designers to develop interior concepts, floor plans, 3D visualizations, and technical drawings using AutoCAD and design software. - Delivered detailed CAD drawings and design proposals that improved client project approval rates and accelerated project timelines by 15%. - Assisted in site measurements, mood boards, material sourcing, and client presentations. - Streamlined project documentation, reducing revision time and enhancing communication between designers and contractors.
