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Kurt Ramos
@kuurvii
Virtual Assistant Administrative Support Customer Service Sales Data Ent
Filipinas
Inglés
Sobre mí
Every business owner I've worked with has one thing in common: too much on their plate and not enough hours in the day.
That's where I come in. I handle the inbox, the calendar, and the admin grind — the stuff that has to get done but shouldn't be eating your time. My background in office administration means I already know how to keep things organized, on schedule, and running without drama.
Ready to hand off the busywork? Let's chat.
Habilidades
Kurt Ramos
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Mensajes y correos electrónicos
I will be your virtual assistant for email and calendar management
Experiencia laboral
Sr. Operations Representative
Capital One • Tiempo completo
Mar 2026 - Present • 4 mos
Handle client account management and problem resolution for a leading financial services company, ensuring accuracy, compliance, and a high standard of service on every interaction. Trusted with escalated cases and complex account issues, requiring sharp attention to detail, discretion with sensitive information, and clear, professional communication. This role has sharpened my ability to manage detailed records, follow strict processes, and resolve problems efficiently — skills I bring directly into admin and inbox management for clients.
Customer Service Advocate
T-Mobile • Tiempo completo
Feb 2024 - Feb 2026 • 2 yrs
Managed high volumes of customer inquiries via phone, email, and chat while maintaining accuracy and professionalism under pressure. Handled scheduling, documentation, and follow-ups as part of daily workflow, while also supporting sales conversations — upselling, addressing objections, and closing on customer needs. Built strong organizational habits, attention to detail, and comfort communicating with clients at every stage of an interaction.
