Kiran Pawar

Senior DevOps Engineer

WILLIS • Tiempo completo

Mar 2025 - Present • 1 yr 2 mos

Working as a Senior DevOps Engineer, I am responsible for designing, implementing, and managing scalable and secure cloud infrastructure on Microsoft Azure, supporting enterprise-grade applications. I have built and maintained end-to-end CI/CD pipelines using Azure DevOps (YAML-based) to enable automated deployments across multiple environments including Dev, QA, UAT, and Production. These pipelines ensure consistency, reliability, and faster delivery. My role involves deploying and managing Azure services such as App Services, Azure SQL Database, Storage Accounts, Key Vault, Virtual Networks, and Private Endpoints, ensuring high availability and secure communication. I actively use Infrastructure as Code (IaC) with ARM templates and Terraform to automate resource provisioning, enabling repeatable and efficient deployments while reducing manual effort. I have hands-on experience configuring Azure Application Gateway with WAF, including backend pools, health probes, SSL termination, and routing rules. I have also troubleshot critical issues such as 502/503 errors and backend health failures. In addition, I contribute to DevSecOps practices by managing certificates, integrating Key Vault, implementing network security, and addressing vulnerabilities. My responsibilities also include automation using PowerShell and Azure CLI, monitoring using Azure Monitor and Log Analytics, and resolving production issues through root cause analysis to ensure system stability and minimal downtime. I collaborate with cross-functional teams, manage releases across environments, and continuously optimize deployment processes to improve efficiency and reliability.

Senior Consultant (Azure Infra and DevOps Engineer)

Capgemini • Tiempo completo

Sep 2018 - Mar 2025 • 6 yrs 6 mos

Worked as a Cloud & Infrastructure Engineer, managing Azure-based enterprise environments and ensuring reliable operations. Designed cloud architectures using Azure services such as Virtual Networks (VNet), Virtual WAN, ExpressRoute, and Load Balancers to build secure and highly available solutions. Led migration of virtual machines from VMware to Azure using Azure Migrate, ensuring smooth transition with minimal downtime. Automated infrastructure provisioning using Terraform and PowerShell, improving deployment efficiency and consistency. Optimized Azure resources through autoscaling and right-sizing strategies, reducing operational costs and improving performance. Managed Windows and Linux OS patching using Azure Update Manager, IBM BigFix, and LanDesk, ensuring systems remained secure and compliant. Implemented security controls using Azure Security Center, Azure Policy, Microsoft Defender for Cloud, and Azure Sentinel. Configured networking components including VNets, NSGs, and Azure Firewall for secure communication. Performed monitoring and troubleshooting using Azure Monitor and Log Analytics to enhance system reliability and minimize downtime. Handled backup and disaster recovery using Azure Backup and Azure Site Recovery. Worked with Jenkins for CI/CD and Git/GitHub for version control, with exposure to Kubernetes and Ansible. Managed operations via ServiceNow, handling incidents, service requests, and change requests while ensuring SLA adherence and smooth service delivery.

IT Helpdesk

Mastercard • Tiempo completo

Jan 2014 - Sep 2018 • 4 yrs 8 mos

Worked as a Technical Support Engineer, providing first-level support for hardware, software, and network-related issues in an enterprise environment. Resolved technical issues remotely, including OS errors, application failures, and network connectivity problems, achieving a high first-call resolution rate and maintaining strong customer satisfaction. Performed system maintenance activities such as OS patching, updates, and health monitoring to ensure system stability, performance, and security. Managed user accounts and access control using Active Directory (ADUC), including onboarding, offboarding, and user lifecycle management while maintaining security compliance. Administered Group Policy Objects (GPOs) to enforce security settings, software deployments, and user configurations across the organization. Utilized SCCM for software deployment, patch management, and system updates, ensuring systems remained up-to-date and secure. Provided remote support using tools like LANDesk and remote desktop solutions, enabling quick issue resolution across distributed environments. Handled incidents, service requests, and change requests through ServiceNow, maintaining proper documentation, tracking, and SLA adherence. Supported backup and recovery processes to ensure data protection and business continuity. Collaborated with internal IT teams and vendors to resolve complex issues and improve service delivery. Also contributed to server migration activities from on-premises environments to Azure Cloud.