Kirtirajt

IT Infrastructure Consultant

Freelancing Career • Freelance

Jan 2025 - Present • 1 yr 6 mos

Architected and managed Windows Server 2019/2022, VMware vSphere, and hybrid Linux environments for multiple SMB clients simultaneously. • Administered Microsoft 365 services: Exchange Online, SharePoint Online, Teams, OneDrive for Business, and Azure Entra ID (Azure AD) user lifecycle, authentication protocols, Conditional Access Policies, and MFA enforcement. • Performed CIS Benchmark hardening, security audits, vulnerability assessments, and compliance reviews across client server estates. • Managed Veeam Backup & Replication jobs including scheduling, monitoring, restore testing, and disaster recovery planning (DR/BCP) for clients. • Handled IT procurement coordination, vendor relationship management, software license management, and IT asset lifecycle administration. • Provided L3 escalation support for infrastructure incidents; authored runbooks, SOPs, and system documentation for client handover. • Delivered PowerShell automation scripts for AD user provisioning, bulk GPO updates, patch compliance reporting, and scheduled maintenance tasks.

Windows VMware Administrator Lead & IT Manager

Credit One Bank • Tiempo completo

Sep 2024 - Present • 1 yr 10 mos

Strategic & Managerial Responsibilities: • Developed and executed IT strategy aligned with organizational business goals; drove cost-effective IT investment decisions and managed IT budget allocation. • Led, mentored, and guided L1/L2 IT team members; optimized resource utilization, set performance benchmarks, and conducted regular knowledge transfer sessions. • Oversaw end-to-end IT project delivery — scoping, planning, execution, and closure — ensuring on-time delivery within budget constraints. • Handled vendor management: evaluated vendors, negotiated contracts, managed SLAs, oversaw procurement of hardware, software, and services. • Collaborated with business departments (HR, Finance, Operations) to assess IT needs, resolve pain points, and continuously improve IT service delivery. • Reviewed and approved IT documentation, security policies, and compliance frameworks; presented infrastructure status reports to senior management. Technical Responsibilities: • Managed Windows Server infrastructure, Active Directory, GPO, DNS, DHCP, and enterprise applications across the organization. • Administered VMware vSphere environment — vCenter Server, ESXi hosts, VM provisioning, HA/DRS configuration, vMotion, and ESXi patching. • Oversaw hardware/software installation, configuration, maintenance, and troubleshooting for servers, desktops, and network devices. • Monitored system performance, capacity, and availability; implemented proactive measures to ensure continuous IT service delivery and zero unplanned downtime. • Managed enterprise security tools; reviewed vulnerability reports and coordinated remediation with the team.

Windows VMware Administrator (L3)

HP • Tiempo completo

Feb 2024 - Jun 2024 • 4 mos

Key Responsibilities: • Onboarded new client projects, documented infrastructure baselines, and executed smooth handover to operations teams with complete runbooks. • Maintained Windows Server support (2012–2022) for multiple enterprise clients; managed deployment and updates of critical business applications. • Reviewed server utilization reports, identified performance bottlenecks, and implemented tuning measures at the OS and VMware layer. • Managed L1 support team: task allocation, ticket queue management, technical guidance, and quality assurance of resolutions. • Reviewed Windows vulnerability reports (patching gaps, CVEs); provided risk assessments, prioritized remediation, and validated closure. • Represented infrastructure changes, capacity plans, and project milestones to clients in weekly/monthly review meetings. • Led project workshops and guided clients and internal teams through business requirements gathering and solution design sessions. • Created and managed VMware VMs, Templates, and Clones; performed vMotion, SvMotion, snapshots, Cold/Hot migrations. • Managed Active Directory, Group Policy, DNS, DHCP, and user/computer account lifecycle across client environments. • Configured and deployed VMware HA, DRS, FT; added storage to ESXi hosts; performed ESXi host patching and upgrade activities. • Installed new OS versions, evaluated hardware upgrades, and managed remote administration of server fleet across multiple client sites. • Maintained hardware inventory in ticketing system; coordinated with vendors for AMC renewals, parts replacement, and hardware support.