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Kim Bryan
@kimvergara601
Customer service, Data Entry and QA, Bookkeeping
Filipinas
Inglés
Sobre mí
👋 Hi! I'm Kim — your detail-focused remote partner, seeking Data Entry, Virtual Assistant, Customer Service, Cold Calling, or QA opportunities!
🎯 What I bring:
✅ Data Entry & QA — Fast, meticulous, 99.8% accuracy focus
✅ Customer Service & Support — 4+ years BPO, top CSAT scores
✅ Cold Calling & Lead Gen — Outreach, appointment setting, CRM
✅ Bookkeeping Support — QBO-Certified, AP/AR, reconciliation
💼 4+ years remote/BPO exp | Intuit QBO ProAdvisor | Sync2VA Trained
I deliver great customer experiences and keep your records trustworthy. Ready to support your business — let's connect! 😊
Habilidades
Kim Bryan
desconectado •
Revisa mis servicios
Estrategia y planificación
I will be your b2b professional appointment setter and cold caller
Atención al Cliente
I will be your professional cold caller to achieve your goal
Porfolio
Experiencia laboral
Healthcare Quality Assurance
Astrello • Tiempo completo
Dec 2025 - Sep 2026 • 9 mos
Performed QA testing for healthcare applications, validating workflows, data accuracy, user access, and system integrations. Executed test cases, identified and documented defects, and retested fixes using CareCompass, Neon, Jira, DevTools, API/network logs, and Microsoft Outlook/Calendar. Reviewed system behavior and data consistency, provided testing evidence, and collaborated with developers and QA teams to resolve issues and ensure features meet quality requirements
Cold Calling | Appointment Scheduler
Pivot Security • Tiempo completo
Jun 2023 - Nov 2025 • 2 yrs 5 mos
Managed bookkeeping for US/Canadian clients using QuickBooks (QBO), including transaction recording, bank and credit card reconciliations, and accounts payable/receivable. Prepared accurate financial reports while ensuring compliance with accounting standards. Recognized for 100% accurate reconciliations and consistently meeting reporting deadlines.
Sales / Casino cruise Navigator
Global Process Manager • Tiempo completo
Apr 2022 - May 2023 • 1 yr 1 mo
Drove high-volume sales for luxury casino cruises and vacation packages to US clients. Recognized as Top Seller and Top Agent, consistently maintaining top performance status for one year. Exceeded monthly booking and revenue targets through strategic upselling and persuasive consultative selling. Built strong client relationships, resulting in repeat bookings and increased customer lifetime value. Strengthened communication, negotiation, and closing skills in a competitive sales environment.
2 Reseñas
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Desglose de calificaciones
- Nivel de comunicación del Freelancer
- Calidad de la entrega
- Valor de la entrega
1-2 de 2 reseñas
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rkj_media
Reino Unido
He kept on working even though it was explicitly mentioned that it would only last 2 days. Also all the appointments he booked didn’t show up
Respuesta del Freelancer
Útil?
tonymcdougle
Estados Unidos
Hopefully, an honest mistake and not “bait and switch”. I'm sure Kim will be an asset to some company someday. He needs a lot of training, though. He has a wonderful work ethic. He is very personable, respectful, and kind. He is young and inexperienced. He advertised to make 100 calls for $5 and offered...
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