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Kiersten G
@kiersten_guild
Flight Attendant
Suecia
Francés, Inglés
Sobre mí
I am a customer-focused multilingual professional with extensive experience in customer service, client relations, sales, and conflict resolution. I have a proven ability to manage high-volume customer interactions with professionalism and accuracy.
Habilidades
Kiersten G
desconectado •
Revisa mis servicios
Artículos y publicaciones para blogs
I will write engaging travel or customer experience blog articles
Experiencia laboral
Flight Attendant
Air Canada • Tiempo completo
Jan 2019 - Present • 7 yrs 4 mos
Delivered exceptional customer service to passengers in fast-paced, high-pressure environments. Managed premium Business Class service while maintaining professionalism and attention to detail. Resolved customer concerns and in-flight conflicts efficiently and discreetly. Assisted passengers with individual requests, ensuring positive customer experiences and satisfaction. Maintained accurate safety documentation and adhered to strict operational procedures. Collaborated with team members to ensure smooth daily operations and excellent service delivery. Built strong rapport with customers through effective communication and personalized support.
Universal Banker
Scotiabank • Tiempo completo
Sep 2017 - Jan 2019 • 1 yr 4 mos
Assisted customers with banking services, account support, and financial product solutions. Processed transactions and maintained accurate customer records with attention to detail. Provided professional support while handling confidential customer information. Exceeded quarterly sales goals by 20%, resulting in two promotions. Resolved customer issues efficiently while maintaining high satisfaction levels. Educated customers on products and services tailored to their individual needs.
