Keti S

Data Entry and Administrative Asistant

Private Site • Tiempo completo

Jun 2023 - Present • 3 yrs 4 mos

Managed administrative activities for Ascend Netsolutions. Inputted, updated, and validated data within the Ringdoc platform to ensure high data integrity. Organized and structured application information to optimize operational workflows. Trained medical professionals on Ringdoc application usage and provided initial technical support. Overseed daily operations of the application, including monitoring, support, and coordination. Conducted UAT (User Acceptance Testing) to improve user experience and interface functionality. Identified and reported bugs or system non-conformities to the technical team. Contributed to the optimization of internal processes and the patient-doctor workflow within the app. Coordinated communication between the medical staff and the technical development team. Managed and organized IT equipment used in operational activities. Configured and prepared laptops and mobile devices for professional use. Installed and administered Microsoft licenses (Microsoft 365, Office, etc.). Ensured the seamless functionality of hardware and the digital workspace environment.