k
kensinberttorio

Kensin

@kensinberttorio

E commerce VA

Filipinas
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am an Shopify VA virtual assistant! Looking for a Shopify Dropshipping VA? I can help you research potential profitable products by analyzing trends, competitors, pricing, and demand. I can also handle product listings, order track ing, customer emails, and other e-commerce tasks Skill Set - Store Setup & Management - Shopify Product Listing - Product Research - Winning Product Research - Competitor Research - Product Data Entry - Product Pricing Research - Product Description Optimization - Basic SEO - Order Management - Customer Support - Google Sheets / Excel - Zik Analytics... Lee más

Habilidades

k
kensinberttorio
Kensin
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Gestión de tiendas de E-commerce
I will create a shopify store for your business
DeUSD 200 / proyectoMás información
Gestión de tiendas de E-commerce
I will help your ebay store to search profitable products
DeUSD 5 / proyectoMás información

Porfolio

Experiencia laboral

Shopify

Shopify Email Support Agent

Shopify

Feb 2025 - Nov 2025 • 9 mos

Provided email support to Shopify customers and merchants by addressing inquiries related to online store operations, order management, payments, refunds, shipping, and account concerns. Delivered clear, professional, and timely responses to customer questions, investigated reported issues, and provided appropriate solutions in accordance with support procedures. Assisted with ecommerce-related concerns, maintained accurate records of customer interactions, and escalated complex cases when necessary. Demonstrated strong written communication, problem-solving, attention to detail, and customer service skills while helping ensure a positive customer experience. Recommended skills: Email Customer Support Shopify Ecommerce Written Communication Customer Relationship Management (CRM) Order Management Problem-Solving Ticket Management

Sutherland

Amazon Customer Service Representative

Sutherland • Tiempo completo

May 2023 - Jun 2024 • 1 yr 1 mo

Provided customer service support to Amazon customers by handling inquiries about orders, deliveries, returns, refunds, and account concerns. Assisted customers in resolving issues professionally and efficiently while maintaining a high level of customer satisfaction. Communicated clearly, followed company policies and procedures, documented customer interactions accurately, and escalated complex concerns when necessary. Developed strong problem-solving, communication, multitasking, and conflict-resolution skills while working in a fast-paced environment.