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Kenneth A
@kennyanaje
Website Design Process Improvement Specialist
Estados Unidos
Inglés
Sobre mí
I build and fix the systems that run small businesses. I spent 10 years in healthcare tech at Oracle and Commure/Strongline, then opened a dog grooming business, scaled it to 550+ monthly memberships, and sold it. Now I build custom web apps and streamline operations for owners who are where I was: busy and outgrowing spreadsheets. You get someone who has run payroll, handled customers, and shipped the software, so what I build fits how a business actually works. Project management background. Clear scope, fast turnaround, no jargon.
Habilidades
Kenneth A
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Aplicaciones Full Stack Web
I will build a custom web app to replace your spreadsheets and paper forms
Porfolio
Experiencia laboral
Dog Grooming Business Owner
Dog Training and Boarding Services • Trabajador autónomo
Mar 2023 - Mar 2026 • 3 yrs
Opened a dog grooming business from an empty space and built it into 550+ active monthly memberships, then sold it in 2026. Everything you'd hire a consultant for, I did here myself: the membership pricing and tiers, the booking and scheduling system, hiring and training groomers, the marketing that filled the chairs, and the retention work that kept members past month three. Recurring revenue is a different business from one-off service — it only works if onboarding, capacity planning, and customer experience are all designed together, and I learned that by getting it wrong first and fixing it. Ran it through the full cycle, from launch to a completed sale to a buyer.
Client Success Manager, Lead
Commure • Tiempo completo
May 2021 - Sep 2023 • 2 yrs 4 mos
Led client success for a healthcare IT company deploying staff safety technology in hospitals. Owned the relationship and the outcome for multiple concurrent hospital systems, from kickoff through go-live and ongoing optimization. Ran workflow analysis with clinical and security leadership, trained frontline staff and administrators, and served as the escalation point when implementations hit trouble. Coordinated across hospital IT, facilities, vendors, and internal engineering to keep deployments on schedule. Built the training materials and adoption playbooks other client success managers used.
Senior Implementation Project Manager
Conduent Incorporated • Tiempo completo
Mar 2019 - May 2021 • 2 yrs 2 mos
Ran multiple client implementation projects at the same time, each from kickoff to delivery. Built the project plans, managed budgets and resources against them, and kept scope from drifting. Worked as the connective tissue between clients, vendors, and internal teams — setting expectations early, flagging problems before they became escalations, and keeping everyone pointed at the same deadline. The core skill: taking a signed contract and turning it into a working, delivered system without blowing the timeline or the budget.
