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Kenyon J
@ken75johnson
Customer Success Operations Leader
Estados Unidos
Inglés
Sobre mí
I am a results-driven operations and customer success leader with an MBA and over 10 years of experience scaling teams and building operational infrastructure. I specialize in managing large-scale account portfolios and driving process improvements that allow organizations to grow efficiently.
Habilidades
Kenyon J
desconectado •
Tiempo medio de respuesta: 4 horas
Revisa mis servicios
Estrategia e innovación comercial
I will audit small business operations and deliver a custom sop improvement plan
Redacción de currículums
I will write a powerful ats optimized resume for your target job
Experiencia laboral
Store Operations Manager
The Home Depot • Tiempo completo
Feb 2016 - Mar 2019 • 3 yrs 1 mo
Directed operations across multiple departments with a team of 50+ associates. Drove a 72% improvement in team productivity and consistently exceeded corporate sales targets by 5–12%. Resolved high-level customer escalations with a 95% satisfaction rate and corrected inventory discrepancies by 85% through process redesign and rigorous documentation standards.
