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keishabonit

Keisha Walker

@keishabonit

Data Analyst, Business Intelligence,Predictive Analytics

Estados Unidos
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I help businesses turn messy, disconnected data into clear insights they can use to make better decisions. I work with Python, SQL, Tableau, Excel, statistical analysis, and forecasting to analyze revenue, customers, marketing, operations, and business performance. I can help with data cleaning, dashboards, KPI reporting, exploratory analysis, forecasting, predictive analytics, and executive-ready recommendations.... Lee más

Habilidades

k
keishabonit
Keisha Walker
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Modelado estadístico y análisis
I will analyze business data, build dashboards, and create forecasts

Porfolio

Experiencia laboral

Colorado

Service Desk Analyst Lead

Colorado • Tiempo completo

Oct 2023 - Present • 3 yrs

Lead service desk operations supporting the myColorado digital platform, including issue analysis, incident tracking, workflow coordination, quality review, reporting, and cross-functional communication. Monitor service trends, identify recurring problems, support process improvements, and help translate operational data into clear actions for the team. Coordinate escalations and collaborate with internal teams and vendors to improve service performance and customer outcomes.