Albana K

Social Media Manager

Fiverr • Freelance

Dec 2019 - Present • 6 yrs 10 mos

Social Media Manager & Digital Marketing Freelancer Freelance | 7+ years Experienced Social Media Manager specializing in organic growth, content creation, brand awareness, and community engagement. Over the years, I have worked with a wide range of businesses and clients across different industries, helping them build and strengthen their online presence. Key experience: Social media management for Instagram and Facebook Content strategy, captions, hashtags, and content planning Organic audience growth and engagement Brand awareness and online presence development Customer and community engagement Social media account setup and optimization Experience working with international clients and different industries

Marketing & Customer Service – Head Office

ProCredit Bank Albania • Tiempo completo

Apr 2006 - Sep 2017 • 11 yrs 5 mos

Marketing & Customer Service – Head Office Banking Industry | Albania Professional experience at a bank’s Head Office, working in Marketing and Customer Service. My responsibilities included supporting marketing initiatives, improving customer communication and service, and contributing to the bank’s professional brand image. My banking background strengthened my skills in customer relations, communication, organization, professionalism, and attention to detail—skills I now bring to every social media and digital marketing project.