I will bilingual telemarketer,customer service and sales rep

Parte de la información aparece en idioma inglés.
1.0
1.0

Colombia

Hablo Español, Inglés

11 pedidos completados

Hi there! I’m a bilingual Customer Service Specialist fluent in both English and Spanish, dedicated to helping businesses thrive. With experience in healthcare, real estate, accounting, digital market...
Acerca de este Servicio

As a bilingual Customer Service Specialist fluent in both English and Spanish, I'm here to deliver exceptional client support and help your business thrive. With experience in managing inbound and outbound communication, I focus on providing high-quality service with empathy and efficiency.


Customer Service Expertise:

I offer a wide range of services to ensure your clients feel valued:

  • Managing Inbound and Outbound Calls
  • Prompt Email and Text Communication
  • Resolving Customer Inquiries and Issues with care
  • Scheduling Appointments and Calendar Management
  • Accurate Data Entry and CRM Management
  • Training & Onboarding new customer service team members
  • Quality Assurance (QA) to monitor and improve performance

My Strengths:

  • Empathy-driven approach for exceptional customer care
  • Strong communication and problem-solving skills
  • Detail-oriented and organized to keep operations running smoothly
  • Proactive and adaptable, committed to continuous improvement


I'm dedicated to helping your business build strong, lasting relationships with clients while ensuring top-notch service at every touchpoint. Let's collaborate to enhance your customer service operations!

Plataformas de redes sociales:

Facebook

•

Twitter

•

Instagram

Tipo de servicio:

Soporte técnico

Idioma:

Inglés

•

Español

Zona horaria:

24 horas al día, 7 días a la semana

Software de soporte:

Zoho Desk

•

Freshdesk

•

zendesk

•

fuerza de venta

Software de base de conocimientos:

Document 360

•

Freshdesk

Reseñas

6 comentarios sobre este Servicio
1.0

(3)
(0)
(0)
(0)
(3)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    1
  • Recomendar a un amigo
    1
  • Servicio según lo descrito
    1
Ordenar por
Más relevante
  • W
    image-docs

    winnercircle1

    US

    Estados Unidos

    1

    Was not responsive. And never completed job.

    USD 50

    $

    Útil?
    Sí
    No
  • B

    bluedot1

    US

    Estados Unidos

    1

    Cancelled order. Seller failed to deliver on time!

    USD 50

    $

    Útil?
    Sí
    No
  • R

    rjasmine74

    US

    Estados Unidos

    1

    Cancelled order. Seller failed to deliver on time!

    USD 50

    $

    Útil?
    Sí
    No
  • C

    cargousa

    US

    Estados Unidos

    5

    awesome response, will work with her again... excellent english and spanish communication

    USD 50

    $

    Útil?
    Sí
    No
  • S
    image-docs

    sjm11811

    US

    Estados Unidos

    5

    Excellent communicator. Very detail oriented. Will definitely find other ways to do business with her in the future.

    USD 50

    $

    Útil?
    Sí
    No
Reseñas

6 comentarios sobre este Servicio
1.0

(3)
(0)
(0)
(0)
(3)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    1
  • Recomendar a un amigo
    1
  • Servicio según lo descrito
    1
Ordenar por
Más relevante
  • W
    image-docs

    winnercircle1

    US

    Estados Unidos

    1

    Was not responsive. And never completed job.

    USD 50

    $

    Útil?
    Sí
    No
  • B

    bluedot1

    US

    Estados Unidos

    1

    Cancelled order. Seller failed to deliver on time!

    USD 50

    $

    Útil?
    Sí
    No
  • R

    rjasmine74

    US

    Estados Unidos

    1

    Cancelled order. Seller failed to deliver on time!

    USD 50

    $

    Útil?
    Sí
    No
  • C

    cargousa

    US

    Estados Unidos

    5

    awesome response, will work with her again... excellent english and spanish communication

    USD 50

    $

    Útil?
    Sí
    No
  • S
    image-docs

    sjm11811

    US

    Estados Unidos

    5

    Excellent communicator. Very detail oriented. Will definitely find other ways to do business with her in the future.

    USD 50

    $

    Útil?
    Sí
    No