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kartikeynegi05

Kartikay N

@kartikeynegi05

Product Testing, UX Insights, Voice Over, 1M Views YT Creator

India
Inglés, Hindi
Parte de la información aparece en idioma inglés.
Sobre mí
24 yo MBA at IIT Patna with 1.7+ yrs as a Product & Client Success Specialist for a US healthcare SaaS. Content creator with 1M+ views on a single video. Also a voice-over enthusiast with a unique Hindi and English tone and a casual mobile gamer. I value clarity, empathy and reliable delivery shaped by real client experience. I focus on testing, UX feedback and practical user insights that improve real products.... Lee más

Habilidades

k
kartikeynegi05
Kartikay N
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Pruebas de usuario
I will shamelessly test your saas website, webapp, or mobile app
DeUSD 20 / proyectoMás información

Experiencia laboral

Digital Content Creator & Content Strategist

YouTube • Trabajador autónomo

Nov 2025 - Present • 7 mos

• Created and produced multimedia content across the full lifecycle, including scripting, voice-over, design, and post-production using AI tools. • Delivered a viral content project exceeding 1M+ views, driving high audience engagement and organic reach. • Managed content optimization through A/B testing, performance analysis, and iterative improvements to increase engagement. • Handled community engagement and content distribution to support audience growth and retention.

Fiverr

Product Specialist & CSM for US-based SaaS Company

Fiverr • Tiempo completo

Jan 2024 - Jul 2025 • 1 yr 6 mos

• Managed customer support operations and coordinated with product and engineering teams in a SaaS environment. • Handled support tickets, issue escalation, troubleshooting, and client communication through email and chat support. • Performed User Acceptance Testing (UAT), release testing, and feature validation for product updates. • Tracked client issues, meeting action items, and coordinated internally for timely resolution and implementation. • Created onboarding guides, SOPs, and screenshot-based user documentation to improve product adoption and user experience.