k
kajujumutua

Jackline M

@kajujumutua
5.0(1)

Freelance Editor, Researcher Content Evaluator

Kenia
Inglés, Suajili
Parte de la información aparece en idioma inglés.
Sobre mí
Maximizing bookings and crafting killer prose? That’s the sweet spot. With a Linguistics BA, an MBA in Customer Service, and a PhD in Business Admin, I don’t just cohost your Airbnb—I orchestrate five-star guest experiences that drive revenue. Simultaneously, I rescue AI-generated sludge, transforming drafts into sharp, human, research-backed content. Need a property manager who thinks like a strategist? A writer who edits with surgical precision? You just found both. Let’s double your impact without doubling your headcount.... Lee más

Habilidades

k
kajujumutua
Jackline M
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Citas
I will manually humanize ai, edit, format and do citations
5.0(1)
DeUSD 15 / proyectoMás información
Mensajes y correos electrónicos
I will be your virtual cohost for vrbo, booking manager, airbnb guest communication
DeUSD 200 / proyectoMás información

Porfolio

Experiencia laboral

Airbnb

Virtual Cohost

Airbnb • Freelance

Jan 2022 - Present • 4 yrs 6 mos

🔹 Guest Communication – Fast, friendly, 24/7 responses (under 1 hour). From booking inquiries to checkout reminders. 🔹 Cleaning Coordination – Schedule vetted turnover crews, inspect quality, manage inventory. No missed linens or late arrivals. 🔹 Booking Support – Calendar sync, block/unblock dates, enforce house rules, process alterations/cancellations. 🔹 Review Management – Automate review requests, craft personalized replies, resolve disputes before they become 1‑stars. 🔹 Complaint Handling – De‑escalate issues (noise, Wi‑Fi, early check‑ins) professionally. I turn angry guests into repeat bookers.

1 Reseñas
5.0

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Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    5
  • Calidad de la entrega
    5
  • Valor de la entrega
    5
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    Jackline M did an outstanding job editing and humanizing my papers with exceptional attention to detail and professionalism. She improved the clarity, structure, and overall flow of the content, making it read naturally while maintaining its original meaning and academic quality. Her communication, reliability,...

    Hasta USD50

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