
Kab V
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Habilidades

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Experiencia laboral
Mission Control Analyst II
Dailypay LLC
Jul 2020 - Present • 5 yrs 10 mos
- Assist in project management by completing, communicating, and updating project plans to ensure timely completion and alignment with business goals. - Identify and refine processes within integration setups, focusing on minimizing issue counts and enhancing overall system performance. - Implement automation improvements in JIRA, reducing the need for manual ticket reviews and optimizing workflow efficiency. - Perform quality checks on team members’ tickets to ensure adherence to metric standards, improving overall team accountability and performance. - Collaborate cross-functionally with other departments to identify inefficiencies in their processes, driving down false positive rates and contributing to smoother operations.