j
jvaldivino

Jonathan V

@jvaldivino

Head of Operations

Brasil
Portugués, Inglés, Español
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Head of Operations with 8+ years of experience building operating systems that turn growth into reliable execution. I specialize in remote team leadership, workflow optimization, and KPI management, consistently sustaining 90%+ SLA performance and reducing turnaround times through scalable SOP development.... Lee más

Habilidades

j
jvaldivino
Jonathan V
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Gestión de proyectos
I will streamline your project workflows sops and operations
DeUSD 295 / proyectoMás información

Experiencia laboral

Bloom

Bloom

Tiempo completo • 1 yr 3 mos

Academic Advisor

Jul 2023 - Mar 2024 • 8 mos

Guided 300+ students using structured tracking and milestone-based strategies. Maintained a 95% quality assurance rate and led a team of 10 advisors to achieve top performance scores. Supported organizational reporting by maintaining real-time data logs and dashboards aligned with KPIs.

Academic Mentor

Dec 2022 - Jul 2023 • 7 mos

Provided tailored mentorship to over 130 students, achieving a 100% satisfaction rating. Collaborated with team members to resolve student-related issues and implemented personalized development plans based on standardized mentoring models to increase student success rates.