
Mahmudul Haque
Habilidades

Revisa mis servicios

Experiencia laboral
Freelance • 2 yrs 2 mos
Conducting competitor and market analysis
Dec 2023 - May 2024 • 5 mos
Marketing Manager | Holyfadae https://www.facebook.com/Holyfadae Worked as a Marketing Manager, responsible for planning and executing marketing campaigns to increase brand awareness, customer engagement, and sales. Managed the company's Facebook presence by creating engaging content, scheduling posts, responding to customer inquiries, and monitoring performance. Coordinated promotional campaigns, analyzed market trends and campaign results, collaborated with the design and sales teams, and developed strategies to grow the brand's online presence and reach business objectives. Building and maintaining brand awareness and customer loyalty. Communication and presentation. Creativity and problem-solving. Digital marketing and analytics.
Customer Service Representative
Mar 2021 - Dec 2022 • 1 yr 9 mos
Provided 24/7 customer support through Facebook by responding to customer inquiries, resolving complaints, and assisting with orders. Maintained a high level of customer satisfaction by handling issues promptly and professionally. Managed multiple conversations simultaneously, escalated complex cases when necessary, and ensured accurate documentation of customer interactions. Customer Service. Social Media Support Facebook Support Live Chat Communication Problem Solving