j
jumbov

Hector Montilla

@jumbov

Customer support you can trust

México
Español
Parte de la información aparece en idioma inglés.
Sobre mí
Customer support agent with real call center experience, specialized in handling Spanish-speaking clients. I help businesses stay active by managing customer inquiries through chat, WhatsApp, calls, and email — especially during night shifts. I’m experienced in handling: - Customer questions and support requests. -Difficult or frustrated clients. -Fast-paced environments. My focus is simple: clear communication, fast response times, and keeping your customers satisfied. I’m reliable, detail-oriented, and ready to support your business consistently.... Lee más

Habilidades

j
jumbov
Hector Montilla
desconectado • 

Revisa mis servicios

Atención al Cliente
I will spanish customer support overnight
DeUSD 70 / proyectoMás información

Porfolio

Experiencia laboral

BBVA

Online Banking Analyst

BBVA • Tiempo completo

Jun 2016 - Aug 2018 • 2 yrs 2 mos

Assisted customers in effectively using the system. Configured the platform based on client requirements. Met performance metrics (quality, response time, and customer satisfaction). Handled customer inquiries and technical issues.