Juliana

Event Planning Coordinator

Hyatt Hotels

Aug 2016 - Sep 2018 • 2 yrs 1 mo

- Drove banquet and event sales by responding to inbound inquiries, conducting site inspections, and leading tailored consultations to identify clients' specific event needs. - Planned and coordinated all event logistics—including room layouts, F&B menus, audio-visual setups, and schedules—by creating detailed Banquet Event Orders (BEOs) for operational teams using Opera. - Managed the end-to-end financial workflow, including generating accurate quotes/proposals, issuing final invoices, collecting deposits, and ensuring timely payment processing in coordination with accounting. - Served as the primary point of contact on event days to ensure seamless execution, oversaw vendors and internal staff, and addressed any real-time client requests or emergencies.