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judyd0697

Judy-Ann D

@judyd0697

Technical Support Associate

Filipinas
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a former BPO professional with 6 years of experience in technical support and 6 months as an administrative assistant. I am skilled in organizational management, data handling, and maintaining accurate documentation while delivering excellent customer service in fast-paced environments.... Lee más

Habilidades

j
judyd0697
Judy-Ann D
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Atención al Cliente
I will deliver excellent customer service and virtual assistance
DeUSD 5 / proyectoMás información

Experiencia laboral

TP-Link

Customer Service Representative | Technical Support Associate

TP-Link • Tiempo completo

Dec 2020 - Feb 2026 • 5 yrs 2 mos

Provided customer and technical support via phone, email, and chat while maintaining accurate records and documentation. Validated invoices and receipts for warranty claims. Scheduled callback appointments for customers with pending cases. Reviewed resources and provided feedback on identified errors. Organized schedules for internal training sessions and company activities.