j
joy_joy234

Hassan khan

@joy_joy234

Efficiency, Accuracy, and Trust You Deserve

Pakistán
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Hi, I'm Muhammad Hasan, a Customer Support Virtual Assistant with 3+ years of experience providing professional support for eCommerce and digital businesses. My expertise includes: Inbound Call Support Live Chat Support Email Support Booking & Dispatch Appointment Setting & Confirmation Social Media Management CRM & Ticket Handling (Zendesk, Freshdesk) Shopify & Dropshipping Support Order Tracking, Refunds & Returns Customer Inquiry & Complaint Resolution I am dedicated to delivering fast, reliable, and customer-focused support that improves satisfaction and helps businesses grow.... Lee más

Habilidades

j
joy_joy234
Hassan khan
desconectado • 

Revisa mis servicios

Atención al Cliente
I will provide professional customer support via live chat, email, and phone
DeUSD 5 / proyectoMás información
Gestión de tiendas de E-commerce
I will be your shopify virtual assistant and ecommerce store manager
DeUSD 5 / proyectoMás información

Experiencia laboral

Customer service representative

Lets outsource • Tiempo completo

Aug 2023 - Oct 2025 • 2 yrs 2 mos

Dedicated and results-driven Customer Service Representative with over 2 years of experience providing professional live chat support, email support, and inbound/outbound call center services. I specialize in handling customer inquiries, resolving complaints, managing CRM systems, processing orders, tracking shipments, and delivering high-quality customer satisfaction. I have strong communication skills, fast response time, and the ability to manage high-volume support while maintaining a positive brand image. Experienced in live performance monitoring, call handling, ticket management, and detailed reporting including expense reports. I focus on improving response rates, customer retention, and overall client experience to help businesses grow and maintain a strong reputation.