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Noel John
@john05437
Level 2
Technical Support Specialist
India
Inglés
Sobre mí
Hi, My Name is Noel John. I am an Experienced IT professional with 17+ years in the IT and MNC sectors. Skilled in Technical and Customer support, Virtual assistance, and various Administrative and IT services. Proficient in Technical Support, Help with any Software Installation, Data Entry, MS Office, Web research, Email verification and cleanup.
Expertise includes Virus removal, Printer setup, Virtual Machine Setup, PDF to Word/Excel conversion, Basic Networking, and Troubleshooting Issues for both Windows and Mac.
Habilidades
Noel John
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Soporte técnico
I will provide remote technical support for your computer or software issues
Soporte y IT
I will provide expert technical support for apple devices and macos issues
Porfolio
Experiencia laboral
Sr Technical Support Associate
Dell • Tiempo completo
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
702 Reseñas
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matthew_maclean
Canadá
Noel has went above and beyond to help me with my computer issues, very kind and professional. I would absolutely recommend Noel to anyone who has any tech issues. If i have any issues down the road he will 100% be the one i contact for help resolving anything. Thanks again Noel!!
Útil?
dipplerenovatio
Estados Unidos
He was quick and professional. Before doing anything I could see he went straight to verifying details before making changes. Then he downloaded and reconfigured things accordingly. Awesome. Thank you again sir.
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dbiles2
Estados Unidos
Noel got right to the point and identified the problem I was having. He suggested several workarounds/solutions to address it. I am quite satisfied.
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charlesdockins
Estados Unidos
Colaboración continua
He was very patient with my hardware problem and we finally discovered the printer was at fault and not the cables or PC but he worked diligently in discovery. Highly recommended!!
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lastoutlaw93
Estados Unidos
Noel is amazing. He installed VM Fusion, and everything works smoothly. I am literally running Windows on Mac and allocating RAM and SSD as needed for my work. He also showed me a step-by-step process with documentation <3
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