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Joao Lucchese
@joaolucchese
Customer Service Technical Lead
Brasil
Inglés, Portugués
Sobre mí
I am a Technical Customer Support Leader with over 8 years of expertise in SaaS, focused on transforming Customer Experience and optimizing operations. I lead high-performance teams using data analysis to drive sustainable results and strategic insights. My data-driven approach allows me to anticipate challenges, optimize processes, and foster a culture of continuous improvement to exceed expectations.
Habilidades
Joao Lucchese
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Tiempo medio de respuesta: 1 hora
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Atención al Cliente
I will manage intercom customer support
