Joan Rodriguez

@joansebastia954

Colombia

Inglés

Parte de la información aparece en idioma inglés.

Sobre mí

Hi Fiverr Community, I´m Joan Rodriguez, it´s a pleasure to meet and work with you by sharing the valuable experience I got along the past 11 years in BPO-Workforce Team department with a remarkable background managing: 1. Different account billing methods [ as per minute, per transactions, per FTE, per AHT-CAP, productive hours, etc... ] 2. Expertise in process optimization 3. Staffing projections short-mid-long term 4. Intraday management recommendations 5. Staffing wise opportunities 6. Hiring strategies... Lee más

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