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JOAN BERNAL
@joanbernal
Committed to quality work and client satisfaction
Filipinas
Sobre mí
Hi! I’m a reliable Virtual Assistant who can help you with daily online tasks such as:
• Data entry
• Social media replies
• Email/chat support
• Basic research
• Organizing files and information
I am organized, detail-oriented, and committed to finishing tasks on time. My goal is to make your work easier and help your business run smoothly.
Habilidades
JOAN BERNAL
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Mensajes y correos electrónicos
I will be your dm setter and customer support VA
Banners y publicaciones para redes sociales
I will design product for shopify and amazon
Experiencia laboral
costumer service representative
qinwei ousourcing corporation • Tiempo completo
Aug 2018 - Feb 2022 • 3 yrs 6 mos
I worked as a Collection Agent responsible for contacting clients regarding their outstanding balances and helping them arrange payments. Responsibilities: • Contacted customers via phone, chat, or email regarding unpaid accounts • Explained payment terms and negotiated payment arrangements • Maintained a professional and respectful tone with all clients • Updated customer records and payment status in the system • Followed company policies and data privacy standards Skills Developed: ✔ Strong communication and persuasion skills ✔ Conflict resolution and problem-solving ✔ Patience and professionalism under pressure ✔ Attention to detail and record keeping
