
Jhon Velandia M
Senior Project Manager
Habilidades

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Experiencia laboral
IBM
Tiempo completo • 2 yrs 7 mos
PMO Manager
Feb 2022 - Apr 2024 • 2 yrs 2 mos
Managed technology projects up to USD $2M under PMI and Agile frameworks. Led ISO 20000 certification for Colombia operations and managed strategic accounts like Grupo Aval and Grupo EPM with SLA >95%. Standardized PMO processes, reducing schedule deviations by 20% and improving performance visibility through executive dashboards.
Project Coordinator
Aug 2021 - Jan 2022 • 5 mos
Supported multiple concurrent consulting projects by tracking schedules, deliverables, and performance metrics. Managed risks and issues to improve delivery stability and strengthened communication between technical teams and clients to ensure stakeholder satisfaction.
B2B Account Administrator
Teleperformance • Tiempo completo
Mar 2021 - Jul 2021 • 4 mos
Supported the development of commercial strategies focused on retention and growth of corporate clients. Contributed to process improvements in customer service, enhancing team operational efficiency and service delivery for B2B accounts.