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customer support representative
Ibex • Tiempo completo
Apr 2026 - Apr 2026 • 0 mos
I have worked at IBEX Global as a Customer Support Representative for 2 years, where I was handling the Aliexpress account. During this time, I managed high-volume customer queries through live chat and email, resolved order disputes, processed refunds and returns, and handled escalations on a daily basis. Working in a professional BPO environment helped me develop strong communication skills, a deep understanding of e-commerce support workflows, and the ability to deliver quality service under pressure while consistently meeting performance targets.