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Nwegbo James
@jamesnwegbo
Customer Support Virtual Assistant: Chat, Email and Admin Support
Nigeria
Inglés, Igbo
Sobre mí
Hi, I'm James, a reliable Virtual Assistant specializing in customer support and admin tasks. I help businesses answer emails and chats, handle customer inquiries, resolve basic issues, organize information, do data entry, research, and provide basic website and technical support. I'm professional, detail-oriented, quick to learn new tools, and focused on delivering a positive customer experience. If you need dependable support for daily operations, I'd be happy to help.
Habilidades
Nwegbo James
desconectado •
Revisa mis servicios
Asistencia general
I will be your customer support virtual
Experiencia laboral
CUSTOMER CARE OFFICER
Banks • Tiempo completo
Oct 2019 - Present • 6 yrs 10 mos
Assist customers with account-related inquiries and banking transactions. Provide professional and courteous customer service in a fast-paced environment. Resolve customer concerns and direct complex issues to the appropriate department. Handle cash and financial transactions accurately while maintaining attention to detail. Verify customer information and follow established procedures for security and compliance. Maintain accurate records and process transactions efficiently. Communicate clearly with customers from different backgrounds. Work effectively under pressure while maintaining a high level of professionalism.
