
James w
SMS Marketing Specialist High Delivery Bulk SMS Campaigns
Habilidades

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Experiencia laboral
Lead Generation & SMS Automation Specialist
Digital Impact Solutions • Freelance
Jan 2026 - Present • 5 mos
Implemented SMS automation systems for lead nurturing, appointment reminders, customer follow-ups, and promotional campaigns. Integrated SMS platforms with CRM systems to streamline customer communication and improve response rates. Generated performance reports and provided strategic recommendations based on campaign analytics. Skills Lead Generation, SMS Automation, CRM Integration, Twilio, Campaign Management
Customer Retention Marketing Specialist
Marketing • Freelance
Aug 2023 - Jan 2024 • 5 mos
Designed and executed SMS retention campaigns to improve customer loyalty and repeat purchases. Developed personalized messaging strategies, win-back campaigns, and customer engagement programs. Collaborated with business owners to optimize customer communication and maximize marketing ROI through data-driven SMS marketing techniques.
SMS Marketing Specialist
Digital Marketing • Freelance
Jan 2023 - Apr 2023 • 3 mos
Managed SMS marketing campaigns for businesses across e-commerce, real estate, healthcare, and local service industries. Developed targeted customer lists, created high-converting SMS copy, and implemented automated SMS workflows using platforms such as Twilio, EZ Texting, and SimpleTexting. Key Achievements: • Increased customer engagement through personalized SMS campaigns. • Built automated SMS sequences for lead nurturing and customer retention. • Improved campaign delivery rates and compliance with TCPA regulations. • Conducted A/B testing to optimize click-through and conversion rates. • Integrated SMS marketing with CRM and email marketing systems. • Managed promotional campaigns, appointment reminders, and customer follow-ups. • Analyzed campaign performance and generated detailed marketing reports. Skills SMS Marketing Mobile Marketing Twilio Bulk SMS Campaigns Customer Retention Lead Generation CRM Integration Marketing Automation A/B Testing Campaign Analytics Customer Engagement