Jahanara HM

Online English and French Tutor

Self Employed • Trabajador autónomo

Feb 2023 - Present • 3 yrs 5 mos

As a dedicated English and French tutor, I have delivered over 2,000 one-to-one online lessons to students from around the world. I teach children, teenagers, university students, and adults, helping them improve their communication skills and achieve their personal, academic, and professional goals. I specialize in English and French conversation, grammar, pronunciation, vocabulary, reading, writing, listening, business communication, interview preparation, and exam preparation. Every lesson is personalized to match each student's level, learning style, and objectives, ensuring an engaging and effective learning experience. My teaching approach is patient, supportive, and interactive. I believe students learn best when they feel comfortable asking questions and practicing without fear of making mistakes. I focus on building confidence while helping learners develop practical language skills they can use in everyday life. Before becoming a full-time online tutor, I gained several years of professional experience in Human Resources and Administration, which strengthened my communication, organizational, customer service, and interpersonal skills. This experience allows me to work effectively with clients from diverse backgrounds and maintain a professional approach in every lesson. I hold TESOL and TEFL certifications and continuously improve my teaching methods to provide high-quality, student-centered lessons. My goal is to help every learner make steady progress, stay motivated, and enjoy the language-learning journey. I am reliable, patient, and committed to delivering high-quality lessons that meet each learner's individual needs. I value professionalism, clear communication, and continuous improvement, and I strive to create a positive learning environment where students feel motivated to succeed.

Human Resources Assistant

Mauritius • Tiempo completo

Mar 2011 - Apr 2016 • 5 yrs 1 mo

As a Human Resources Clerk, I provided comprehensive administrative and operational support to the Human Resources Department, ensuring the efficient delivery of HR services across the organization. My responsibilities included maintaining and updating confidential employee personnel files, preparing employment-related correspondence, processing HR documentation, and ensuring accurate record-keeping in accordance with organizational policies and procedures. I monitored employee attendance, leave records, flexible working hours, lunch schedules, overtime, and absenteeism, ensuring that records were accurate and up to date. I assisted with recruitment and onboarding activities by coordinating interviews, scheduling appointments, preparing interview documentation, communicating with candidates, and supporting the induction process for new employees. I was responsible for organizing and coordinating meetings, preparing meeting schedules, managing calendars, booking meeting rooms, preparing agendas, distributing documents, and following up on action items. I regularly prepared reports, maintained spreadsheets and databases, handled filing systems, archived confidential documents, and ensured that records were easily accessible and well organized. My role also involved responding to employee enquiries, providing administrative support to managers and HR officers, handling incoming telephone calls, emails, and official correspondence, drafting letters and memoranda, preparing presentations and reports, and assisting with day-to-day office administration. I worked closely with different departments to facilitate communication, coordinate HR processes, and ensure the smooth running of departmental operations. Throughout my career, I developed strong communication, organizational, customer service, problem-solving, and interpersonal skills. I became highly proficient in multitasking, prioritizing workloads, maintaining strict confidentiality, and meeting deadlines