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Jagtar Singh
@jagtar7singh
Research, Content and Business Documentation Specialist
Canadá
Inglés
Sobre mí
Research & Content Specialist with 10+ years of insurance industry experience and a Master’s in Data Analytics. I provide research-driven content and business documentation across industries, with insurance and financial services as my core specialty. My services include blogs, articles, white papers, industry reports, market research, training materials, SOPs, and process documentation. I turn complex information into clear, structured, actionable content, with a strong focus on research, accuracy, quality, and professionalism.
Habilidades
Jagtar Singh
desconectado •
Revisa mis servicios
Artículos profesionales del sector
I will write expert blogs and articles
Libros blancos
I will write professional white papers and industry reports
Experiencia laboral
Process Developer
Genpact • Tiempo completo
Dec 2013 - Oct 2016 • 2 yrs 10 mos
- Supported operational and insurance processes for Swiss Re by managing high-volume data validation, transaction processing, and reporting activities. - Performed account reconciliations, investigated discrepancies, and ensured data accuracy across multiple operational systems. - Maintained data integrity by validating records, resolving exceptions, and supporting quality control initiatives. - Responded to internal and external stakeholder queries, ensuring timely issue resolution and service excellence. - Utilized internal systems including LMS and COP to support operational workflows, documentation, and financial processes. - Contributed to process documentation, knowledge sharing, and continuous improvement initiatives to enhance operational efficiency and accuracy. - Collaborated with cross-functional teams to meet service-level agreements (SLAs) and deliver high-quality operational support. Xceedance Consulting India Pvt. Ltd. Assistant Manager | Oct 2016 – Apr 2024 - Managed high-volume insurance operations involving data validation, transaction processing, reconciliation, and operational reporting for Berkshire Hathaway Specialty Insurance (BHSI). - Performed detailed data reconciliation and discrepancy analysis across underwriting and financial records, ensuring accuracy, completeness, and regulatory compliance. - Investigated and resolved operational exceptions, maintaining high standards of data quality and supporting business continuity. - Developed and maintained MIS reports, dashboards, and analytical reports to support operational performance, management reporting, and business decision-making. - Collaborated with underwriting, finance, compliance, and cross-functional teams to streamline workflows and improve operational efficiency. - Supported internal and external audit activities by preparing documentation, validating records, and ensuring complete data traceability.
