i
ivanzhunin

Ivan Z

@ivanzhunin

Technical Support

Ucrania
Inglés, Ucraniano
Parte de la información aparece en idioma inglés.
Sobre mí
Linux Server Administrator with hands-on experience at providing technical assistance for web hosting, domains, DNS, email configuration, website troubleshooting, and server-related issues. I specialize in helping clients solve hosting and website problems quickly and efficiently. My background includes working with cPanel, WordPress, SSL certificates, FTP, DNS management, email delivery issues, and general website support. I’m comfortable communicating with both technical and non-technical clients and always focus on clear explanations and fast resolutions. ... Lee más

Habilidades

i
ivanzhunin
Ivan Z
desconectado • 

Revisa mis servicios

Copia de seguridad y migración
I will migrate your website to a new hosting
DeUSD 25 / proyectoMás información
Corrección de errores
I will fix issues in your wordpress
DeUSD 15 / proyectoMás información

Experiencia laboral

Namecheap

Hosting support specialist

Namecheap • Tiempo completo

Dec 2018 - May 2025 • 6 yrs 5 mos

Provided technical support for shared hosting, WordPress hosting, VPS, and reseller hosting customers. Diagnosed and resolved DNS-related issues, including A, CNAME, MX, TXT, SRV, and nameserver configurations. Assisted customers with website migrations, domain connections, SSL certificate installation, and email setup. Troubleshot website accessibility, performance, and connectivity issues. Investigated hosting-related problems involving Apache, LiteSpeed, PHP, MySQL, FTP, SSH, and cPanel. Guided customers through connecting domains to third-party services such as website builders, email providers, and cloud platforms. Managed support requests via live chat and ticket systems while maintaining high customer satisfaction. Escalated complex technical issues and collaborated with system administrators and senior engineers.