i
itsjasmusic

Jas R.

@itsjasmusic

The Demo Doctor

Estados Unidos
Parte de la información aparece en idioma inglés.
Sobre mí
Analytics show where leads drop off; I show you why. With over 15 years at high growth companies in EdTech, MedTech, and FinTech, I’ve audited thousands of demos to bridge the gap between a “good chat” and a closed deal. I perform forensic audits of the entire buyer journey. From the first click within your UI to the final “no” in your demo. I find the silent killers in your sales funnel, then I deliver the treatment plan to get your revenue out of the ICU. Stop guessing. Start closing.... Lee más

Habilidades

i
itsjasmusic
Jas R.
desconectado • 
Tiempo medio de respuesta: 4 horas

Revisa mis servicios

Desarrollo de negocios
I will audit and fix leaks in your sales funnel to increase conversions
DeUSD 550 / proyectoMás información

Porfolio

Experiencia laboral

GoGuardian

Enterprise Customer Success Account Manager

GoGuardian • Tiempo completo

May 2022 - Jan 2026 • 3 yrs 8 mos

The $50M Enterprise Guardian: Directly manage a $50M+ Enterprise book of business, maintaining a 95% Gross Retention Rate (GRR) through data-driven health monitoring and proactive engagement by phone, email and chat. Conducted QBR’s, webinars, demos, training sessions. Contract Navigator & Revenue Specialist: Lead the renewal and contract lifecycle, collaborating with Legal and Finance to navigate complex RFP requirements and ensure 100% accuracy in revenue reporting. Speed to Value Specialist: Re-engineered the onboarding journey, reducing Time to First Value by 25% and ensuring all accounts met success criteria within 90 days. Revenue/KPI Warrior: Identified and secured expansion opportunities contributing to a 30% increase in upsell and expansion pipeline. Consistently exceeded all goals, KPI and OKR’s by 20-30% year over year. Managed and mentored a team of CSM's.

Lead Enterprise Customer Success Account Manager

Not Found • Tiempo completo

Jan 2016 - May 2022 • 6 yrs 4 mos

Worked at Updox (not listed in Fiverr database) The $25M Relationship Architect: Managed onboarding and retention for a $25M enterprise portfolio, achieving a 98% CSAT score and maintaining a consistent 95% retention rate. Growth Driver: Managed high-stakes contract renewals and negotiations, acting as the primary point of contact for C-suite stakeholders to align product value with business outcomes. Became a cross sell champion, with 30% of ARR revenue coming from expansion. The Workflow Alchemist: Automated 30% of manual administrative tasks using Zapier, Groove, and Salesforce integrations, allowing the team to scale accounts per manager without headcount increases. Voice of the Customer: Partnered with Product and Engineering to translate enterprise feedback into 10+ major feature releases, directly improving NPS and customer retention. Lead a team of 8 Customer Success Managers