
Muhammad Ismail
Providing 24 by 7 customer support
Habilidades

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Porfolio
Experiencia laboral
Customer Service Representative
Xfinity
Jan 2022 - Nov 2025 • 3 yrs 10 mos
Worked as a Customer Service Representative handling inbound customer calls. Assisted customers with billing issues, packages, promotions, and service-related inquiries while maintaining high customer satisfaction and problem resolution.
Lead Generation Specialist & Customer Support Rep
Talenthouse
Mar 2021 - Mar 2023 • 2 yrs
Worked in a UK-based recruitment process outsourcing company as a Lead Generation Specialist. My role was to search job opportunities and companies on LinkedIn and Indeed, identify decision makers such as directors and managers, and build targeted prospect lists. I extracted verified emails using tools like Apollo and maintained accurate data in spreadsheets for outreach campaigns.