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Delia M
@isabelmonrod
Revenue Analyst
Colombia
Inglés, Español
Sobre mí
I am a highly organized and results-oriented professional with 8 years of experience in finance, back-office operations, and customer service. I excel at financial management, process optimization, and team leadership. My expertise includes revenue forecasting, complex commission calculations, and streamlining workflows to ensure data integrity and achieve targets.
Habilidades
Delia M
desconectado •
Revisa mis servicios
Auditoría de libros
I will manage your billing, invoicing, and revenue reconciliation
Experiencia laboral
Revenue Analyst
EPAM Systems • Tiempo completo
Apr 2025 - Present • 1 yr 5 mos
- Calculate revenue accurately based on timesheets, contracts, and internal policies - Prepare accounts for monthly, quarterly and annual closure procedures and conduct detailed revenue analysis to identify periods and causes of volatility - Provide short-term and long-term revenue forecasts in accordance with company rules - Assist in reviewing and analyzing financial points in contracts and budgets - Work with internal systems to enter and validate data for correctness and completeness - Generate reports for internal and customer needs - Conduct financial health checks of individual accounts - Drive the development of efficient processes for revenue recognition, invoicing, and time reporting, offering consulting services to project teams - Collaborate with the auditors' team to provide support for timely completion of audits
Staffing
Tiempo completo • 1 yr
Backoffice Supervisor
Sep 2024 - Apr 2025 • 7 mos
- Led back-office operations, including hiring, training, performance management, and workflow optimization to ensure efficient daily operations and equitable task distribution. - Ensured data integrity and accuracy by implementing rigorous quality control and cross-auditing data between sales (TransportPro) and financial (Quickbooks) platforms. - Drove financial performance through comprehensive accounts receivable management, including timely collections, discrepancy resolution, and insightful reporting (weekly and monthly collection status reports). - Generated detailed financial reports, including monthly and quarterly P&L statements integrating expenses in two currencies (USD and COP) and including the income of 3 US companies, empowering strategic decision-making. - Successfully managed complex commission calculations for 20-30 brokers, navigating currency exchange requirements (USD to COP) for Colombian residents. - Improved the organization's credit rating from 90 to 97 within two months by proactively identifying and resolving reporting discrepancies, demonstrating strong analytical and problem-solving skills. - Developed and implemented cost control and resource optimization strategies, while also documenting and auditing standard operating procedures (SOPs) for the back-office department. - Managed invoicing for 6 BPO clients, ensuring accurate billing for nearshoring services (20+ headcount) and addressing client inquiries regarding Colombian surcharges and premiums. - Managed daily financial transactions using Wells Fargo's banking application, including carrier/driver payments, vendor commissions, and international remittances.
Backoffice Specialist
Apr 2024 - Sep 2024 • 5 mos
- Ensured accurate and timely invoicing, collections, and payments by managing accounts receivable and payable, generating comprehensive financial reports, and reconciling financial data. - Provided exceptional customer service by resolving billing inquiries, and discrepancies, and maintaining strong relationships with customers and carriers. - Optimized operational efficiency by identifying process gaps, implementing solutions, and streamlining workflows within the billing and accounting departments. - Maintained accurate and up-to-date customer and financial records through data entry, record-keeping, and system management (Quickbooks, TMS). - Fostered teamwork by effectively collaborating with sales, operations, and dispatch teams to ensure seamless financial processes.
