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irfanrash94

Irfan Rash

@irfanrash94

Microsoft 365 and IT Support Specialist

Malasia
Inglés, Malayo
Parte de la información aparece en idioma inglés.
Sobre mí
Hi, I’m Irfan, a Collaboration Engineer with more than five years of experience in IT support, Microsoft 365, and desktop and laptop support. I help businesses and individuals troubleshoot Microsoft Teams, Exchange Online, email, Windows, applications, hardware, account access, and permission issues. I provide structured troubleshooting, clear explanations, and practical solutions based on each client’s needs. Whether you need assistance with Microsoft 365 or general remote IT support, I will carefully investigate the issue, explain my findings, and help you reach the appropriate solution.... Lee más

Habilidades

i
irfanrash94
Irfan Rash
desconectado • 

Revisa mis servicios

Soporte técnico
I will troubleshoot microsoft 365 and windows computer issues
DeUSD 15 / proyectoMás información

Experiencia laboral

Herbalife_Nutrition

Collaboration Engineer II

Herbalife Nutrition • Tiempo completo

Mar 2024 - Present • 2 yrs 7 mos

Provide technical support for Microsoft 365 and enterprise collaboration services, including Microsoft Teams, Exchange Online, SharePoint, email, user access, and permissions. Investigate and resolve technical incidents affecting desktop and laptop systems, Windows applications, hardware, connectivity, and end-user productivity. Work with users and technical teams to identify root causes, implement appropriate solutions, and document troubleshooting steps and resolutions. Provide clear updates throughout the support process and ensure issues are properly validated before closure.

Accenture

Infrastructure Support Analyst

Accenture • Tiempo completo

Aug 2021 - Jun 2022 • 10 mos

Supported workstation imaging, software installation and packaging, SCCM deployment, workplace management, patch management, and end-user support. Assisted with maintaining standardized Windows workstation environments and deploying required applications, configurations, and updates to end-user devices.